2003 : Water is a central concern for Society.

The 3rd world water forum in Kyoto was one of the culminating points in the International Year for Freshwater.

" [This forum] specified the reforms and financial resources necessary to halve the proportion of the world's population without access to drinking water and sanitation by 2015. A world working group put forward proposals which, if diligently applied, would enable us to meet that challenge. Approved by the G8, the proposals have led international financial institutions to change their methods and operating rules. If everyone—governments, international organizations, the corporate world and, of course, consumers—works toward the same goal of water for all, the dream for humanity can come true."

Michel Camdessus, Former Managing Director of IMF,Chairman of the World Panel on Financing Water Infrastructure.

In daily life, the summer 2003 was marked by a historical heat wave in Europe. Veolia Water teams worked day and night to ensure continuity in water service to consumers.