2004 : China's unique high-tech services platform

Laboratory for water-quality analysis

Laboratory for water-quality analysis

The new services platform set up under the contract awarded by the city of Shanghai for its Pudong district in 2002 applies Veolia Water's most advanced technological solutions.

High-tech control center

High-tech control center

The platform brings three key services together in one place:

• a laboratory for water-quality analysis equipped with ultramodern instruments, which monitors over 100 quality parameters for the water plants and distribution network;

• a high-tech control center, which manages water distribution and monitors all of the facilities in real time based on indicators defined with the municipality. The facilities include six water treatment plants, eight pumping stations and a 2,500 kilometer network, covering an area of 320 square kilometers. The center will provide valuable assistance for decision-making during peak periods;

• a customer services center providing personalized response around the clock for a demanding and quickly expanding population in this key business district.

Customer services center

Customer services center