2002 - Cities around the world

2002 - Veolia Water expands its operations in the municipal outsourcing of water services to major cities such as Indianapolis in the USA, Bucharest in Rumania, Berlin in Germany and Shanghai in China

This year sees strong international growth. Veolia Water goes from strength to strength in countries which have a tradition of publicly managed water services due to its ability to adapt to the specific requirements of each client, and the fact that the client is able to benefit from the company's technological expertise. Its ability to share its expertise and to anticipate the needs of towns and cities undergoing rapid development but with outdated infrastructure are decisive advantages for local authorities.

Indianapolis, USA's 12^th city, awards Veolia Water a 20 year contract to provide drinking water to its 1.1 million inhabitants, i.e. to produce 235 million cubic meters of water each year.

The city of Shanghai/Pudong selects Veolia Water to operate its water services for its 2 million inhabitants for a period of 50 years. With this new partnership, Veolia Water is called upon to solve technical, organisational and personnel problems on an unprecedented scale such as integrating public sector employees and training them in customer care while at all times respecting local cultural differences.