As a major player in water services and as part of its initiative on sustainable development, Veolia Water has outlined its commitments to its customers (both municipal and industrial), to consumers and to its employees.
Veolia Water's Approach in China
Water - a key element of sustainable development
Veolia Water is committed to the sustainable development of water management.
Belonging to all humanity, an unequally distributed resource, polluted by human activity, often wasted, an essential resource, to which a large section of humanity does not have proper access, water is a key element in sustainable development. This is to meet the needs of the present without compromising the ability of future generations to meet their own needs.
Veolia Water, as the world leader in water services, is committed to the sustainable development of water management. This commitment also reflects the desire of our customers that we operate our services for them in a reliable, responsible and concerted manner.
This is why Veolia Water is committed to safeguarding the health of the communities it serves, and to increasing its efforts to protect their environment by implementing technical, cost-effective, organizational solutions as well as introducing tariffs specifically tailored to each situation.
This commitment is an essential element in our long-term partnerships with our municipal and industrial clients, based on a clear division of responsibilities and a mutual relationship of trust.
An environmental management system
Using "EMS" is a way of constantly improving the Company's environmental performance in respect of environmental constraints. Veolia Water is forward thinking, sets itself high operating standards and attaches great importance to listening to its clients. This is why the Company is developing an environmental management system that will enable us to continuously improve our environmental performance.
These initiatives are an integral part of constant concern to improve the quality of the service that is offered to customers by making a point of being both informative and transparent.
Training Programs
Veolia Water is intensifying its training programs for all its employees regardless of their level of formal education or their current position. The increasing technical nature of the Company's businesses and the dissemination of best practice and environmental innovations which this necessitates means that the Company is intensifying its training program for all employees regardless of their level of formal education and the position currently held.